BFAIR receives two-year licensing

Jennifer Civello • September 25, 2018

September 25, 2018 (North Adams, MA) – Berkshire Family & Individual Resources, Inc. (BFAIR) announces a successful review and continued licensing by the Office of Quality Enhancement of the Commonwealth’s Department of Developmental Services. Through a self-assessment process and a target review, BFAIR earned positive licensing outcomes. The eight critical indicators reviewed met the standards set forth by the Department. These positive outcomes resulted in a two-year licensing and certification for BFAIR’s residential, individual home support, and day and employment services.

“BFAIR’s outcomes on reviews and assessments like these are indicative of the work that we do”, said Theresa Gelinas, Director of Program Operations for Day Services. She continued, “Receiving positive accolades and continued licensing speaks to our commitment to consistency in quality services.”

Rich Weisenflue, Executive Director, concurred, “I am very pleased with findings of the Department of Developmental Services Office of Quality Enhancement Team’s recent survey of BFAIR’s programs and services. I consider OQE’s survey a very important measure of the quality of BFAIR services and therefore a two-year license, the highest level awarded, is an outstanding outcome. The entire BFAIR team should be extremely proud of this accomplishment as the credit for the high quality of our services is directly attributable to the hard work of each and every one of our employees.”

BFAIR is a member agency of the Northern Berkshire United Way and the Williamstown Community Chest. To learn more about BFAIR, please visit www.bfair.org.

Sponsor logos for the Western MA Caring Force Rally
By Katrina Cardillo August 19, 2026
300+ workers, individuals served, and advocates to gather at Westfield State University, joined by Western MA legislators
By Katrina Cardillo August 18, 2026
FOR IMMEDIATE RELEASE Media Contacts: Katrina Cardillo Senior Director of Marketing & PR BFAIR 771 South Church Street North Adams, MA 01247 413.664.9382 kcardillo@bfair.org www.bfair.org BFAIR Names Theresa Denette, MBA, as Chief Operating Officer Tues. Aug. 18, 2026 (North Adams, MA) — BFAIR announced today that Theresa Denette, MBA, has been named the organization's permanent Chief Operating Officer (COO), following her tenure in the role on an interim basis since earlier this year. The appointment reflects Denette's proven leadership and the confidence BFAIR's board and executive team have in her ability to guide the organization's operations going forward. Denette has spent nearly 25 years with BFAIR, steadily advancing from Assistant Program Director to a series of senior leadership roles spanning Day Services, Quality Assurance, Clinical Services, and agency-wide Operations. Throughout her career, she has been a driving force behind program growth, operational quality, and organizational innovation. "Theresa has proven, time and again, that she is the right person for this role," said Randall Kinnas, Chief Executive Officer. "Her deep institutional knowledge, steady leadership, and genuine dedication to the individuals and families we serve have already made a real impact across our organization. I'm confident that with Theresa in this position permanently, BFAIR is exceptionally well-positioned for continued growth and excellence in the years ahead." Denette holds a Bachelor of Arts in Social Science from Westfield State College, an MBA from Southern New Hampshire University, and a Graduate Certificate in Human Resources from Fitchburg State University. She serves as President of the Board of Directors for the Northern Berkshire Community Coalition and is a member of the McCann Business Technology Advisory Board. She lives in Clarksburg with her husband and children. ###
By Katrina Cardillo June 25, 2026
BFAIR’s “BFAIR in Bloom” Signature Fundraising Event Raises $40,000
More Posts