Staff Accomplishments

Katrina Cardillo • July 27, 2026

Staff Accomplishments

Michelle Carleton

Michelle Carleton, VP of Residential Services

Michelle received a Providers' Council Certificate in Nonprofit Human Services Management, a graduate-level program at Suffolk University.

Kayla Brown-Wood

Kayla Brown-Wood, Director of Community Services

Kayla earned her MBA in Healthcare Administration from Franklin Pierce University.

Amari Smith

Amari Smith

We're excited to highlight Amari Smith, one of our incredible McCann Tech interns! 


"I was interested in interning at BFAIR because it gave me the opportunity to apply my technical skills in a real-world environment while supporting a meaningful mission. I wanted hands-on IT experience that went beyond classroom learning, and this internship allowed me to take on responsibilities I likely wouldn't have been exposed to until much later in my career." 


Amari's dedication and willingness to jump in and learn has made a real impact. We're grateful to have her as part of our team!


Read Amari's full spotlight below


Amari Smith
Ella Gaffey

Ella Gaffey

We're proud to feature Ella Gaffey, one of our talented McCann Tech interns!

 

"I have learned the importance of effective communication, not only between employees and customers, but also from employee to employee. Along with that, I have observed different managing styles that I will use when I hopefully take on a managing position in the future." 


Ella's growth, insight, and professionalism have been wonderful to see. We're excited for all that lies ahead for her! 


Read Ella's full spotlight below







Ella Gaffey
Emma Lacasse

Emma Lacasse

Meet Emma Lacasse, another amazing intern making a difference at BFAIR! 


"When I saw BFAIR as an option for an internship, I was instantly drawn to it. I love the things that BFAIR does for people. I believe that BFAIR's mission is important and can change thousands of lives. I knew I would love to be a part of this, especially because I have family members with disabilities. It is a nice way to educate myself and learn how to help the best I can." 


Emma's passion for our mission shines through in everything she does. We're so thankful for her commitment and heart! 


Read Emma's full spotlight below





Emma Lacasse
Employee of the Quarter - John Fox

Employee of the Quarter: John Fox 

Please join us in celebrating John for going above and beyond in his role and truly embodying the BFAIR Way! 

In just eight months, John has transformed one of our most medically complex programs. Through dedication, research, and a genuine commitment to learning, he has become a powerful advocate for the individuals he supports. 


John sees people for who they are, not their disabilities, and is constantly finding ways to help them live full, independent lives. Whether it's navigating insurance challenges, advocating for essential equipment, or simply refusing to take no for an answer, John always finds a way forward. 


He doesn't stop at his own program, either. John has taken the initiative to learn across programs so he can support anyone who needs it, bringing value not just to his team but to BFAIR as a whole. His impact reaches even further through his work identifying ways to improve systems like iCentrix and enhancing staff training to better support new and current employees. 



John's passion, innovation, and unwavering commitment make him a true standout. Congratulations, John, we're lucky to have you! 


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